JustHost Review – Cheap & Reliable Hosting for Small Websites
Quick Overview of JustHost
Our JustHost review focuses on highlighting the hosting packages available at JustHost, the best features of each hosting type offered, as well as their suitability for professionals, beginners or small businesses.
JustHost makes it easy to select your plan offering four shared hosting plans, four VPS hosting plans, and three dedicated hosting plans. JustHost has a one-page signup process, where you can submit your billing and payment data, select your billing period, and some extra features that you want included with your plan. Alternatively, you can use Google Single Sign-On to make the signup process even more simple.
Whether you’re starting small with a basic shared hosting account and want to have room to grow, or you’re looking for a simple no-frills VPS or dedicated hosting package, here’s an up-front overview of the pros and cons of JustHost:
- - Free Domain With All Plans
- - Free Drag and Drop Sitebuilder
- - Free $100 Ad Credit
- - 1-Click Script Installs
- - Room to Grow for Your Site
- - 30-Day Money-Back Guarantee
- - Easy-to-Use cPanel Interface
- - Monthly Billing Available With All Plans
- - 24/7 Network Monitoring
- - No Windows Hosting
- - No Managed WordPress Hosting
- - No Uptime Guarantees
JustHost Plans and Pricing
JustHost’s most advertised hosting plans are their shared hosting packages that are available in four configurations – Basic, Plus, Prime, and Pro. Monthly introductory prices start at $3.95/month.
Their most recommended shared hosting package is the Prime package, which starts at $6.95/month, and offers free domain name, unlimited website hosting, unmetered web space and bandwidth, unlimited email accounts and email storage. The package also includes $200 in marketing offers, 1 SpamExperts, 1 Domain Privacy, and SiteBackup Pro.
For $14.95/month, you can have a Pro account, which includes everything in the Prime package, plus a higher performance server, a dedicated IP, and an SSL certificate.
Next in our JustHost review, let’s take a look at their VPS packages. These plans are built on cloud technology, allow root access, are instantly provisioned, feature an enhanced cPanel, and allow multi-account management. Prices start at $19.99/month. Resources are guaranteed, and you can get up to 120 GB storage, 8 GB RAM, quad core CPU, 3 TB bandwidth, 2 IPs, free domain name, and CentOS 6.5.
Dedicated servers are the third hosting category available at JustHost. Here too, you can choose from multiple packages. Prices kick off at $79.99/month. JustHost’s dedicated hosting is designed with cloud technology, it’s fully managed and instantly provisioned. In terms of resources, you get get up to 4 cores, 8 threads Intel Xeon Processor, 16 GB RAM, 1000 GB storage, 15 TB bandwidth, 5 IPs, and CentOS 6.5.
Dedicated hosting plans feature mirrored storage, root access, enhanced caching, instant provisioning, access to dedicated support line, and a no-nonsense money-back guarantee that qualifies you for a pro-rated refund regardless of when you cancel.
JustHost Uptime and Performance
At JustHost, performance is dependent on the type of hosting package you choose. Shared accounts will deliver standard server performance. An exception in this category is the Pro package, which comes with a high performance server.
VPS and dedicated server options offer dual, triple and quad core processors, offering a better performance than low-tier shared hosting options.
JustHost promises to monitor their network 24/7, and swiftly solve any issues that may arise. Their data center is equipped with a UPS power backup generator.
There is no mentioning on JustHost’s website about their guaranteed network uptime. A 99.9% uptime guarantee is usually a strong selling point for many web hosts that meet this uptime requirement. In our testing, JustHost’s uptime was above the industry-standard 99.9%, being around 99.98%. Although the uptime is great, the response time, being around 900 ms, is not the best. Websites with higher traffic, hosted on JustHost, might slow down time-to time. It is not a significant slow-down, but if speed is crucial for your business, JustHost might not be your best bet.
JustHost Customer Service
JustHost promises in-house support that’s available 24/7 on chat, email, and phone. JustHost’s Help Center offers several getting started guides and video tutorials on different topics, along with various other articles to help beginners get you up to speed with their hosting account.
Dedicated hosting packages come with a dedicated support line.
JustHost Control Panel
Like most respectable web hosts, JustHost hosting uses cPanel, which is by far the user-friendliest and best control panel for Linux-based hosting. It gives users the possibility to configure email accounts, manage domains, view website statistics and administer databases.
With VPS and dedicated hosting packages, JustHost offers an enhanced cPanel that comes with a richer feature set than the bare-bone cPanel. Those curious about the features offered by JustHost’s enhanced cPanel can test drive it.
As discussed in a previous point of this JustHost review, JustHost does not specify any uptime guarantee numbers, however, it promises to offer a reliable service by monitoring their network around the clock.
JustHost also guarantees that when you contact their support team, you will be speaking with a real human being that speaks English, who is able to assist you with your issues. Furthermore, support is guaranteed to be available 24/7 on phone and email.
As for JustHost’s money-back guarantee, a standard 30-day money-back guarantee is offered, which will issue you a full refund should you cancel within the 30-day period. If you cancel anytime after the 30 days, JustHost will refund you for the reminder of your term, excluding any set-up fees and domain registration fees.
JustHost’s hosting plans are affordable and offer essential features both for beginners and advanced users. Their customer service is on-spot and they have a good money-back guarantee. JustHost is recommended for those on a shoestring budget and those looking for no-frills hosting packages. Given that there are no uptime guarantees offered by JustHost, we have reservations about the hosting performance for large sites with lots of traffic.